Effective Date: 9/5/2024
Welcome to LBEMOBI's Privacy Policy. This policy outlines our practices regarding the collection, use, and disclosure of information gathered through our website. By using our website, you consent to the terms outlined herein. Please take the time to review this policy before submitting any information to us.
1. WHAT KIND OF INFORMATION WE COLLECT
At LBEMOBI, we collect relevant personal information to better serve our clients. Currently, we collect and process various types of personal identifiers, contacts, and characteristics. This includes:
- Name and job title
- Contact information such as phone numbers and email addresses
- Demographic details like postcodes and addresses
Additionally, we may gather any supplementary information that is pertinent to specific project requirements. This comprehensive approach enables us to tailor our services effectively and deliver optimal results to our valued clients.
2. HOW AND WHY WE COLLECT PERSONAL INFORMATION
We primarily obtain personal information directly from you for specific purposes. This information is typically provided through interactions such as contacting us via our "Contact Us" form.
We utilize the information you provide to facilitate communication and address any inquiries or concerns you may have promptly. This ensures a seamless exchange of information and enables us to offer efficient support services.
Under the General Data Protection Regulation (GDPR), our processing of this information is based on the following lawful grounds:
- Your Consent: You have the right to withdraw your consent at any time. To do so, please contact us at help@lbemobile.com.
- Legitimate Interest: We process your information based on our legitimate interest in maintaining effective communication and providing quality services to our clients.
Your privacy and data protection are of utmost importance to us, and we are committed to upholding the principles outlined in the GDPR.
3. HOW WE PROTECT YOUR INFORMATION
We take the security of your personal information very seriously. We use a variety of industry-standard security measures to protect it, including:
- Secure servers: All data is transmitted and stored on secure servers protected by firewalls and other security measures.
- Encryption: Sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology before it's transmitted over the internet.
- Access controls: Only authorized personnel with special access rights have access to your personal information. They are required to keep this information confidential.
- Regular updates: We continually update our security measures to stay ahead of evolving threats.
4. GDPR PRIVACY
4.1 Legal Basis for Processing Personal Information under GDPR
We process your personal information for various reasons allowed by the General Data Protection Regulation (GDPR):
- To comply with legal requirements: We may need your information for things like taxes or fraud prevention.
- To protect your vital interests: This could involve situations like safeguarding your health or safety in an emergency.
- For legitimate business interests: We use your data for purposes like improving our app, personalizing your experience, and providing relevant support. We always balance these interests with your privacy rights.
4.2 Your Rights under GDPR
You have control over your personal information and can exercise these rights under GDPR:
- Access: See and request updates or deletions of your data.
- Correction: Fix any inaccurate or incomplete information about you.
- Objection: Opt-out of specific data processing, especially for marketing purposes.
- Erasure: Request the removal of your data if there's no valid reason for us to keep it.
- Data Portability: Receive your data in a machine-readable format to transfer it to another service.
- Withdrawal of Consent: You can withdraw your consent for specific data uses, and we'll explain any limitations caused by doing so.
4.3 Exercising Your GDPR Data Protection Rights
You can exercise these rights by contacting us using the provided contact information. We may request identity verification before responding. We'll try our best to answer your requests promptly and within the legal timeframe.
5. YOUR CONSENT
By utilizing our website and services, you consent to abide by the provisions outlined in this Privacy Policy. This agreement enables us to deliver and enhance our services while upholding your privacy rights. You retain the option to review, modify, or delete your information, as well as to revoke your consent, at any point via your app settings or by reaching out to us directly.
6. INTELLECTUAL COPYRIGHT
All content displayed on our website is protected by copyright and other intellectual property laws. No part of the content may be modified, published, reposted, or otherwise exploited without prior authorization.
7. CHANGES TO THIS PRIVACY POLICY
We reserve the right to periodically revise this Privacy Policy to align with evolving practices, legal obligations, or advancements in technology. Any updates will be promptly posted on this page, with the "Effective Date" at the top reflecting the latest version. Your continued use of our website and services following the implementation of the revised Privacy Policy implies your acknowledgment and acceptance of the updated terms.
8. CONTACT US
If you have inquiries regarding specific data practices, your rights, or any aspect of our Privacy Policy, please feel free to contact us via email at: help@lbemobile.com.